Cookies Policy

This Cookies Policy sets out the basis on which we, Chrysalism (A trading name for Willow Ridge Digital Limited) use cookies and similar technologies on or in relation to our website, http://chrysalism.co.uk (our website). This Cookies Policy is effective from 20th November 2020.

CONTENTS

  • What are cookies?
  • What cookies do we use and why?
  • List of cookies used
  • How to accept or reject cookies

ABOUT COOKIES

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on Chrysalism.co.uk, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as account login). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy.
 
What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username. This allows us to tailor your website experience for example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing security.

  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).

  • User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

FIRST AND THIRD PARTY COOKIES

We are dedicated to providing an optimal user experience and we use many tools to help us improve our website and customer experience. To this end, we use reporting and analytics cookies to collect information about how you use our website, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

  • First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our websites and our merchants’ websites, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our websites and our merchants’ websites are performing and make relevant improvements to improve your browsing experience.

  • Third party analytics cookies - We use Google Analytics and other third-party platforms to help measure how users interact with our website content and marketing communications. These cookies “remember” what our users have done previously and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.

If you require further information about cookies in general, please visit www.allaboutcookies.org

LIST OF COOKIES USED

We use the following Shopify (Our ecommerce platform provider) first party cookies in relation to the functioning of our online store:

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
Cart Used in connection with shopping cart.
cart_currency Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
cart_ver Used in connection with shopping cart.
checkout Used in connection with checkout.
checkout_token Used in connection with checkout.
cookietest Used in connection with navigation through a storefront.
master_device_id Used in connection with merchant login.
previous_checkout_token Used in connection with checkout.
previous_step Used in connection with checkout.
remember_me Used in connection with checkout.
Secret Used in connection with checkout.
Secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_country Used in connection with checkout.
_shopify_m Used for managing customer privacy settings.
_shopify_tm Used for managing customer privacy settings.
_shopify_tw Used for managing customer privacy settings.
_storefront_u Used to facilitate updating customer account information.
_tracking_consent Tracking preferences.
tracked_start_checkout Used in connection with checkout.

 

Shopify Reporting and Analytics

Name Function
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_d Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics. 


Additional Shopify Cookies

When visitors load our website, we generally place the following Shopify cookies:

Cookies Necessary for the Functioning of the Sites

Name Function
_Brochure_session Used in connection with browsing through site.


Reporting and Analytics

Name Function
_landing_page Tracks landing pages.
_orig_referrer Tracks landing pages.
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_uniq Shopify analytics.
_shopify_y Shopify analytics.
_y Shopify analytics.
ab_test_* Shopify analytics.
cart_sig Shopify analytics.
ki_r Shopify analytics.
ki_t Shopify analytics.

 

Additionally, we use pixels and tags from the third parties listed in the next section, who may in turn place cookies.

THIRD PARTY COOKIES

Third parties use cookies to analyse your use of our website and/or to display advertisements (including third party advertisements) to you and advertisement conversion tracking for Google AdWords.

For information about the cookies Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: https://www.google.com/policies/technologies/types/

For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners/

Facebook Pixel

We use Facebook Pixel on our website. Facebook Pixel is a tracking code which allows us to track and monitor the success of advertisements we use on Facebook and to improve the effectiveness of those advertisements by recording information such as the device you used to access our website and the actions you took on our website using cookies. [We may also use Facebook Pixel to create retargeting advertisements and custom audiences for our advertisements on Facebook and on our website].

Facebook aggregates data gathered from our use of Facebook Pixel on our website with data it gathers from other sources, in order to improve and target advertisements displayed on its website or via its services, to improve its systems and to provide measurement services to third parties which use Facebook’s advertising services. You can find out more about how Facebook handles information they collect about you and other individuals by accessing their privacy policy, which is available here: https://www.facebook.com/about/privacy

Klaviyo Tracking

We use Klaviyo tracking pixels on our website, these enable us to present and manage marketing opt-in forms and customise email communications for website visitors who have given their permission for email marketing communications. For further information regarding how we manage your data, please refer to our Privacy Policy.

Summary of 3rd Party Cookies

Name Function
_ga Google Analytics tracking code
_gid Google Analytics tracking code
_gat Google Analytics tracking code
fr Facebook tracking cookie
_kla_id Klaviyo (Email & CRM) tracking cookie
KL_FORMS_MODAL Klaviyo (Email & CRM) tracking cookie for forms

 

HOW TO ACCEPT OR REJECT COOKIES

There are a number of different ways in which you can accept or reject some or all cookies and similar technologies. Some of the main methods of doing so are described below:

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
 
Accepting or rejecting cookies
 
Changing Your Browser settings
You can accept or reject some or all cookies (for example, blocking all third party cookies) by adjusting your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.
 
Existing cookies
To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.
 
Google Adsettings
You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:
  • unticking the button entitled ‘Also use Google Account activity and information to personalize ads on these websites and apps and store that data in your Google Account’; and
  • switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).

Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996
 
Google Analytics Opt-out Browser Add-on
You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout

Facebook Pixel

Disconnect for Facebook
You can install a browser add-on tool called ‘Disconnect Facebook pixel and FB tracking’. This will stop Facebook tracking you on third party websites. You can install the too here:

 
European Interactive Digital Advertising Alliance Tool
You can opt out of Facebook and other companies that participate in the Digital Advertising Alliance in Europe from showing you interest based ads by visiting http://www.youronlinechoices.com, selecting your country, clicking ‘Your Ad Choices’, then locating Facebook (and any other companies you want to block) and selecting the ‘Off’ option.